Privacy Policy

InfinityLink Communications Private Limited is committed to protecting the privacy of our customers, website visitors, and service users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Digital Personal Data Protection Act, 2023, and other applicable Indian laws.

1. Information We Collect

We may collect the following categories of personal data:

Contact Information: Name, email address, phone number, postal address, PIN code, and city.
Professional Information: Company name and designation (if applicable).
Service-Related Details: Service inquiries, connection history, complaints, or feedback.
Technical Information: IP address, browser type and version, operating system, and usage data (e.g., time spent on pages, actions taken).
Cookies and Tracking Technologies: Data collected through cookies and similar tools for analytics and performance improvement.

2. How We Use Your Information

We may use your information for the following purposes:

To provide and maintain our internet and communication services.
To respond to customer queries, complaints, or service requests.
To send service-related notifications, marketing updates (with your consent), and important information.
To improve our services based on analytics and customer feedback.
To ensure legal compliance and enforce our terms and conditions.

3. Sharing of Personal Information

We may disclose your personal data to:

Service Partners/Vendors: Trusted third-party providers working on our behalf under confidentiality agreements.
Legal Authorities: If required under law, regulation, or legal process.
Business Transfers: If our company is involved in a merger, acquisition, or asset transfer.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.

5. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected, or as required under applicable law.

6. Your Rights

As per the Digital Personal Data Protection Act, 2023, you have the right to:

Access: View the personal data we hold about you.
Correction: Request corrections to inaccurate data.
Deletion: Ask for data deletion where appropriate.
Objection: Object to certain types of data processing.
Consent Withdrawal: Revoke consent for processing where applicable.

To exercise these rights, email us at infinitylinkscommunications@gmail.com.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies via your browser settings. Please note, this may affect website functionality.

8. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for their privacy policies or content. Please read those sites’ policies before submitting any data.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If such data is inadvertently collected, it will be deleted.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the new effective date. We encourage you to review it regularly.

11. Contact Us

If you have any questions or concerns about this policy, contact us at:

InfinityLink Communications Private Limited
📍 Near Bus Stop, Ground Floor, Old Mumbai – Pune Hwy, Talegaon Dabhade, Maharashtra 410506
📧 Email: infinitylinkscommunications@gmail.com
📞 Phone: +91 72 1800 1500